Reference

mpo800 Privacy Policy For Your Account

Your mpo800 Privacy Policy puts account, wallet and device data in one clear path before you open the lobby.

Account dataWallet recordsMobile accessPolicy requests
mpo800 mpo800 Privacy Policy For Your Account
CONTACT ROUTES

DANA And QRIS Privacy Policy Help

A clear contact route matters when a wallet reference or account detail looks wrong. We ask you to include your account identifier, the affected payment rail and the relevant date so our support desk can locate the record without requesting your wallet password. For privacy requests, use the same account contact connected to your phone verification.

Team online

Account contact

Send a Privacy Policy request from the contact connected to your mpo800 account. Include the account identifier and the change you want us to assess, such as an incorrect phone detail.

Wallet record

For DANA, OVO, GoPay or QRIS questions, provide the payment reference and status shown in your account. We use those details to trace the event while avoiding any request for your wallet password.

Access concern

If a mobile browser or desktop login shows an unfamiliar session, contact our support desk promptly. We can check the sign-in record, guide an account step and explain which data is relevant.

HANDLING PRACTICE

How We Handle Account Data

We keep this policy practical by linking each data type to an account action you recognise.

Account records

We use your account name, contact details and phone verification status to create access, answer account requests and connect activity…

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a requested payment with its account status.

Mobile browser

When you move from login to the lobby on a mobile browser, we may use device and session signals to…

Cookies

Cookies and similar session tools can remember login continuity and selected settings.

Retention period

We retain account and payment records for as long as needed for the stated service purpose, account checks, dispute handling…

Change requests

To request access, correction or removal of eligible data, contact our support desk from your account contact.

Privacy Policy Questions About DANA And Login

These Privacy Policy answers cover the questions you may have before opening an account in Indonesia. We keep the wording tied to real account steps, wallet references and device access, so you know what to prepare when contacting us.

The mpo800 Privacy Policy covers account details, phone verification, payment references, cookies, device sessions, retention and requests to access or correct eligible data.

No. We use the DANA payment reference, amount, status and time to match a wallet event with your account. We do not ask for or store your DANA wallet password.

We use your phone number for account contact and the phone verification step before access. It also helps our support desk confirm that a privacy request comes from the account holder.

Yes. Contact our support desk from the account contact linked to your phone verification, identify the incorrect detail and explain the correction you want us to assess.

Yes. The Privacy Policy covers device type, session signals and login events used when you access the lobby through a mobile browser or desktop browser.

QRIS and GoPay references are used to match a requested payment with your account status. We may retain the reference, amount, status and time for account checks or disputes.

Send a retention question through our support desk using your account contact. Include the record type, such as a login event or virtual account reference, so we can respond precisely.